Returns & Exchanges

Please contact us at 1-866-388-1956 or via email at customercare@fredericmalle.com. Our Online Customer Service Team will be happy to assist you for eligible returns, with return instructions and the return shipping address. If you received the item as a gift or wish to exchange it for another item, directions will be provided. We're sorry; return shipping fees are not refundable. Only products purchased on fredericmalle.com may be returned. Please note that items from the Desert Gems collection (i.e. Dawn, The Night, Promise, The Moon) are final sale and cannot be returned.